Frequently Asked Questions

About the Fish n String Art Pieces
Q. Why should I purchase one of your Fish Friends and Ocean Strings?
Q. How are your Fish and Strings made?
Q. Is each piece hand made and one-of-a-kind?
Q. What materials is the Ocean String artwork made from?
Q. Are these Fish Friends magnets?
Q. What is the difference between the wall and hanging Ocean Strings?
Q. What makes your artwork different from other coastal themed art?
Q. What are the actual dimensions of the Ocean Art pieces?
Q. Can I request a custom piece?
Q. Can the Ocean Strings get wet?

Store Policies and Ordering
Q. May I return the item if I'm not completely satisfied?
Q. What if I have a problem with my order?
Q. How do I buy a Fish Friend and/or Ocean String?
Q. May I place an order over the phone?
Q. What forms of payment do you accept?
Q. What is your privacy policy?
Q. What are your website terms and conditions?
Q. May I purchase a gift card?

Company Information
Q. Can you tell me about your company?
Q. Do you have a physical location where I can pickup the piece?
Q. Where are you located?
Q. How can I contact you?

Shipping
Q. How much does shipping cost?
Q. When will my purchase arrive?
Q. How do I track my shipment?
Q. What shipper do you use?
Q. Do you offer international shiping?

About the Fish n String Art Pieces
Q. Why should I purchase one of your Fish Friends and Ocean Strings? 🐟
A. Because these pieces are simply beautiful and will add a tasteful and sophisticated touch to your décor, inside and out. You will be incredibly happy by the stunning way these Fish Friends and Ocean Strings look in your space. We're confident that you, your family and your friends will love 💗 them.

These Fish Friends and Ocean Strings are more than just decorations. They are handmade, one-of-a-kind pieces of art inspired by the beauty of the ocean and infused with love and meaning. Each one of our pieces is crafted with care, blending coastal charm with intricate colorful designs. They will bring into your space a touch of style from the sea.

Our Fish Friends are not only beautiful art pieces, they also have names and background stories of positivity and love. The individual Fish Friends each have a particular quality that makes them a very good friend indeed. Each Fish Friend family has an activity that they do together which keeps them a loving, tight knit family. Each Fish Friend school will bring you a very desirable thing, such as love, wealth, happiness. Everyone needs a friend that brings a special quality to the relationship or brings you some form of good fortune, as these Fish Friends do.

And finally, every item in our collection is unique and will remain so. Once the Fish Friends or Ocean Strings are purchased, they become unavailable. Another identical piece will not be created in its place. Each piece is one of a kind and original. You will have a truly valuable piece of art. So for those reasons, you NEED to get your Fish Friends and Ocean Strings today.


Not only all that, but you should also purchase one of our Fish Friends and Ocean Strings because you will be helping the fight to save our oceans. 10% of the income we make will be donated to Surfrider Foundation which fights for clean oceans and beach access for all. Learn more here.

Q. How are your Fish and Strings made? 🔨
A. This Ocean Art is created by artist Mark Spranger. For the Fish Friends, he begins with a wooden fish blank that is 1.6'' long and .75'' wide. With acrylic paint, he carefully hand paints multiple detailed layers onto the fish. Each layer adds more life and color and intricate detail. Once the fish is complete and of masterpiece quality, a glossy clear coat is applied as the final layer, giving the fish a shinny, wet appearance. Finally, a small magnet is attached to the back. And there we have a very happy and pretty new Fish Friend just waiting for you to give them a happy home 🏠

Ocean Strings are created by first selecting the string. Some are long, some are shorter, some wide, some thin. Some are made from a cotton blend, some are suede. There are many hues to choose from. Once the correct string is selected, the artist chooses the color palette for the materials that will go on that string. Colors and textures are very important. All materials must complement one another and include eye popping contrasts. The placement of the materials must form eye pleasing patterns and harmonize well as a whole. Some of the materials may be painted, some left their natural color. The materials are arranged artistically and symmetrically and then attached to the string with a high strength glue. Once dry, the string is coated with a clear matte coat, which protects the piece from wear, fading and moisture. Voila, there you have a beautiful Ocean String just waiting to take its stunning place in your world 🌎


Q. Is each piece hand made and one-of-a-kind? ✨
A. Absolutely! Every Fish Friend and every Ocean String is created and crafted by the artist. And every Fish and every Ocean String is original and one-of-a-kind. When you purchase, it will become out of stock and will not be later replaced by a replica of your art piece. They will be replaced by a different Fish and String.

Q. What materials is the Ocean String art made from? 🎨
A. The Ocean String Art is made from a wide variety of different materials that differ from String to String. Most of these materials are from the ocean. For each piece, you will find a list of what specific materials are used when you are on that product page. There are many different exotic and attractive shells used, including the shells of auger, horse conch, green turbo intercostalis, nassa, moon, various sea snails, clam, scallop, green limpet, purple and white donax clam and more. We use Florida and Pacific sand dollars in sizes from mini to extra large. There are white finger starfish of various sizes, knobby starfish and pacific starfish. We also use various types of wood, including driftwood and Palo Santo ("holly wood"). The artist has also used sea scrubbed glass in various colors and sizes as well as colorful small tiles and beads. Some of the above materials are painted, some are their natural hue.

Q. Are these Fish Friends magnets? 🧲
A. Yes, all Fish Friends have small but strong magnets on the opposite side. The magnet is strong enough for every day uses, such as turning your fridge door into a beautiful under the sea art gallery.

Q. What is the difference between a wall Ocean String and a hanging Ocean String? 🧐
A. Wall Ocean Strings are single sided. Hanging Ocean Strings are double sided. This means that the hanging Ocean String looks almost the same on both sides, as opposed to the wall String where you can see the entire actual string and the back side of the materials on the other side. So the hanging String can be appreciated from any angle, front and back. Whereas the wall Strings don't need to be double sided, since the other side is facing the wall and cannot be seen.

Q. What makes your artwork different from other coastal themed art? 💎
A. These art pieces are different in a number of ways. You might find some other string-like pieces out there with shells and other items on them, but they are rather plain and sparse compared to these colorful and imaginative Ocean Strings. And they are not hand made or unique, but are mass produced and one of many copies. Our Ocean Art is offered in a large variety of different designs, colors and materials used, where no one piece is like the other.

These Fish Friends are unique in their colorful and lively hand painted designs. You may find mass produced fish out there, but they are cookie dough, computer created looking knick knacks, not really hand made art pieces. Another big difference is the stories the artist has created for each of the Fish Friends, whether they be the individuals, families, schools or collections. Each Fish has a name and a story of positivity, inspiration and lessons of kindness. For example, each Fish Friend individual has a particular quality which makes them a great friend to have.


Q. What are the actual dimensions of the Ocean Art? 📏
A. The Fish Friends are all 1.6'' long by .75'' wide. The Ocean Strings are available in a wide range of lengths from about 2 feet to over 6 feet long. They are generally anywhere from 2-5 inches at their widest point.

Q. Can I request a custom piece? 💭
A. Sure, you can commission custom designs or color schemes. Just tell us what you want and the artist will create it. You can Contact Us for more details.

Q. Can the Ocean Strings get wet? ☔
A. The Ocean Strings are treated with a clear protective coat, so they are water resistant. However they are not water proof so for the most part, it's a good idea to hang your Ocean Strings in a place sheltered from the rain.

Store Policies and Ordering
Q. Can I return the item if I'm not completely satisfied? ╰┈➤
A. Of course. You may return the item within 30 days. First, contact us and then send it back to:
MJ Creative ✦ PO Box 84773 ✦ San Diego CA 92138
Return shipping cost is the responsibility of the buyer.


Q. What if there's a problem with my order? 🙁
A. If you experience any problems, have any concerns or have a question, we are here for you. Please CONTACT US right away and we'll assist and make it right. Our goal is 100% satisfaction, so you can rest assure that you will be completely happy with our service as well as the product.

Q. How do I buy a Fish Friend and/or Ocean String? 🛒
A. You can place a quick and secure order here on our website. You'll find the Fish Shop and the String Shop items right in the menu at the top of this page. All transactions are conducted on an encrypted and secure server. Your data is safe and we will never sell your information. You can read more about our strict privacy measures HERE. Your order will be quickly shipped and sent. And if you're not completely satisfied with the piece, you can return it for a refund within 30 days. For security reasons, we cannot accept phone orders.

Q. May I place an order over the phone? 📞
A. No sorry, for the security of your payment information, we cannot accept orders placed over the phone. Our encrypted payment system is far more secure than giving the information over the phone air waves.

Q. What forms of payment do you accept? 💳
A. We accept pretty much ALL forms of payment except cash. All major credit cards are welcome. We accept PayPal, Zelle, Apple Pay, Google Pay and even personal checks.

Q. What is your privacy policy? 🤫
A. We do not sell or share your information to anyone, ever. We do not use any tracking cookies to follow you around the web. Your information is completely secure and will remain private. For more information, please see our full privacy policy HERE.

Q. What are your website terms and conditions? 📜
A. Our terms and conditions can be found HERE.

Q. May I purchase a gift card? 🎁
A. Yes, you certainly may. You'll find them RIGHT HERE. And what a wonderful gift for your friends and loved ones with discerning taste who would appreciate an artful addition to their domicile or office. They are available in denominations of $25, $50, $100 and $200.

Company Information
Q. Can you tell me about your company? 🔎
A. Sure, there's actually an entire page devoted to that subject. You can find it right HERE. HERE. And if you're curious about the artist, Mark, he's left a message for you HERE.

Q. Do you have a physical location where I can pickup the piece? 🏢
A. We don't have a physical store where you can buy the Ocean Art. We are currently an online store only.

Q. Where are you located? 📍
A. We are located in San Diego, California. Our mailing address is:
MJ Creations ✦ PO Box 84773 ✦ San Diego CA 92138


Q. How can I contact you? 💻
A. The best way to contact us and communicate is by either filling in the form found on our CONTACT PAGE or emailing info@FishnStrings.com.

Shipping
Q. How much does shipping cost? 💲
A. For orders shipped within the United States, SHIPPING IS FREE! Wahoo! All items include free shipping. For order shipped outside the United States, shipping is $21.45 USD for one or more Ocean Strings and $5 USD for one or more Fish Friends.

Q. When will my purchase arrive? ⌛
A. Your purchase will be shipped promptly, normally within a week or less. It will take several days from the time it is shipped to reach you within the United States. Shipment outside the U.S. will take longer.

Q. How do I track my shipment? 📡
A. When the item is shipped, you will receive an email with the tracking information and link for you to track your package.

Q. What shipper do you use? 🚛
A. We ship via USPS (United States Postal Service).

Q. Do you offer international shipping? 🌍
A. Ja, Sí, Oui, Sim, Evet, Da, Shi. For those of you who are English speakers, YES we do offer international shipping. That's an option at checkout.